What happens is there is a network outage or interruption?
Requested and Answered by Admin on 22-May-2009 01:19 (198 reads)
If the network service is interrupted for 24 or more continuous hours caused within the control of EHN, we will issue the customer a credit equal to the pro-rata adjustment of the monthly service fee for the time the service was unavailable, not to exceed the monthly service fee.
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